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South Africa Privacy Policy
Who we are
DataTracks, known for its quality and cost-effectiveness, strives to provide cutting-edge Regulatory Reporting Technology across the globe. DataTracks is the preferred vendor for several accounting firms, including six of the Top Ten, and thousands of corporations in the UK and Ireland for whom DataTracks has prepared more than 60,000 iXBRL returns. In the European Union, DataTracks provides solutions to conform to multiple Regulations such as AIFMD, CRD IV & Solvency II Pillar 3. DataTracks also has strong footprints in the US and Asia and is globally, serving over 28,000+ clients to prepare compliance reports. You can find more about us at https://www.datatracks.com/about-us
Our commitment
Our information handling practices are continually reviewed to ensure that they comply with the South Africa’s Protection of Personal Information Act (POPIA), 2022as well as “Reasonable Security Practices and Procedures and Sensitive Personal Data or Information Rules, 2011” under Section 43A of the Indian Information Technology (Amendment) Act, 2008.
Information Collection
- You fill up our ’Contact Us’ Form and submit your Name, Email Address and Phone Number.
- You chat with us using a third-party chat application (Live chat support tool)’ or any other similar tool, where we collect your Name, Email Address.
- When you connect with us on call, we collect your Phone Number, Name and Email Address to contact you back.
- When you connect with us by sending us emails, we collect your Name and Email Address to contact you back.
- You request quote for CIPC filing where we collect your Name, Email Address and Phone Number.
2. Through information provided by you while registering
- You fill up our Registration Form and submit your Username, Password, Your Name, Email Address, Street Address, Your Organization Name, City, Post Code, Country, and Telephone Number.
- You agree to receive our marketing material through emails by checking the checkbox on registration form showing message, “I am happy to receive marketing material for related services from DataTracks or its associates”
3. Through information provided by you as a registered user of our website
Information Purpose & Usage
We use the collected Personal Data for:
- Providing you our Solutions and/or Services
- Contacting you for providing our Solutions and/or Services
- Providing you with the Marketing Material that you have opted for
- Answering your queries or technical issues or complaints
- Tracking your activities on our website as our registered user
- To deliver our products and services
- To evaluate, develop and improve our products and services
- For market and product analysis and market research
- To send you information about our other products or services which may be of interest to you
We retain and use your Personal Data as long as it is necessary for fulfilment of the respective purposes as specified in this section.
Lawful Bases of Processing your Personal Data
- You have explicitly agreed to/consented to us processing your Personal Data for a specific reason such as direct marketing.
- The processing is necessary for the performance of the contract we have with you or to take steps to enter into a contract with you.
- The processing is necessary for compliance with a legal obligation we have.
- The processing is necessary for the purposes of a legitimate interest pursued by us such as marketing, product analysis and market research.
Choice & Consent
Cookies & Trackers Information
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website.
Outlined below are the categories of cookies along with a description of what they are used for.
| Necessary cookies | These are cookies that are required for the operation of our website. They include, for example, cookies that enable website visitors to log into secure areas of our website, use a shopping cart or make use of e-billing services. |
| Statistics Cookies | They allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. |
| Preferences cookies | These are used to recognize users when they return to our website. This enables us to personalize our content for them and remember their preferences (for example, their choice of language or region). |
| Marketing cookies | These cookies record users’ visits to our website, the pages they have visited and the links they have followed. We will use this information to make our website and the advertising displayed on it more relevant to our website visitors interests. |
We may also use trackers on our website and other digital properties to collect data about you.
Disclosure
Data Security
Data Transfer
As a global company, we strive to provide you with access to the highest-quality solutions and services wherever you are. To do this, we may transfer your Personal Data outside South Africa, to our group companies i.e., to India and you have agreed to it through the agreements signed by you. Although the data protection laws of these countries may be different from those in your own, DataTracks is ISO certified for Information Security (ISO 27001:2013) and will take appropriate steps to ensure your data is handled confidentially and securely.
Links to other websites
Children’s Privacy
Notification of Changes
Rights provided to you under POPI
| Rights under POPI | How we facilitate your rights |
|---|---|
| Right to be informed | We aid this right to you through our Privacy Notice.
Our Privacy Notice communicates how we handle your Personal Data collected through our website. For any further information, feel free to contact us. |
| Right of access | You can contact us to get access to your Personal Data along with information regarding its purpose, disclosure, categories of Personal Data, storage period, source of collection of Personal Data, confirmation whether or not they are being processed. |
| Right to rectification | As a registered user of our website, you can rectify your provided details anytime by 5 accessing your account and editing the profile details. As a visitor, you can call on the support contact number available on our website to get the information corrected. |
| Right to erasure | You can contact us to get your Personal Data deleted or erased. |
| Right to restriction of processing | You can contact us and request restriction of further processing in case: 1. You contest the accuracy of Personal Data provided to us and you like to restrict its processing for a period enabling us to verify the Personal Data. 2. You think the processing of Personal Data is unlawful and request restriction instead of deletion. |
| Right to object | We send you emails containing our marketing material when you opt in for it at the time of registration. You can choose to opt out of receiving marketing material from us anytime by clicking on the unsubscribe link at the bottom of the marketing email that you receive from us. |
| Right not to be subject to Automated individual decision-making, including profiling | We do not process your Personal Data for automated decision-making including profiling. |
| Right to be notified | You have the right to be notified when the personal information collected is accessed by unauthorised persons. |
| Right to lodge a complaint | You have the right to lodge a complaint to the Regulator regarding the alleged interference with the protection of the personal information of any data subject or to submit a complaint to the Regulator in respect of a determination of an adjudicator. |
| Right to institute Civil proceedings | You have the right to institute Civil proceedings regarding the alleged interference with the protection of his, her or its personal information. |
We will verify your identity when you exercise these rights. For exercising your rights and getting information about any limitations which apply on them, you can reach out to us at the contact details given below
Contact Us
Name : Harish K C
Email ID : cfo@datatracks.com
Contact number : +91-44-40089000
DTracks Pty Ltd
222 Smit Street Braamfontein,
Johannesburg Gauteng,
South Africa 2001.